As any experienced general contractor or home builder can attest, successful subcontractors, like those who specialize in the installation of wheelchair lifts and home elevators, must excel at service and attention to detail. Contractors and builders require timely information and instruction so that when it is time for the lift or elevator to be installed, it can be accomplished safely and efficiently.
Installations of lifts and elevators require the installer to give clear and detailed instructions to ensure the area is properly prepared. These instructions are delivered in the form of detailed, site-specific drawings prepared by Garaventa Lift. These drawings indicate the job name, exactly what dimensions are required, as well as the location of hoistway openings and power requirements. Drawings also list the product specifications and the chosen options.
Garaventa Lift representatives understand what it takes to deliver a successful installation. In every market we serve, we have selected the representatives who best exemplify outstanding customer service. Installation, maintenance and repair technicians benefit from intense factory training. Certification is only issued to those technicians who demonstrate the capability to effectively install, maintain and troubleshoot Garaventa Lifts and Elevators.
Authorized Garaventa Lift product consultants also receive in-depth factory training. These professionals are experts at using lifts and elevators to solve accessibility problems, complying with local code requirements and providing professional project guidance.
Don't take chances with your elevator or lift project. Trust the trained and certified Garaventa Lift representatives serving your area. Not sure who your Garaventa Lift representatives are?
Our consultants offer you their expertise and assistance in identifying and providing information on the product that best suits your needs. Experts who, for free and without obligation, make a visit to your home to understand your needs and learn about the characteristics of the stairs or other obstacles to be overcome. Our vast network of consultants can carry out inspections and provide free estimates throughout North America. Our consultants will provide you with all the useful information.
Why ask us for advice?
Every solution and every project design are custom-made based on the characteristics of your home, your project and the understanding of your needs and desires.
A dedicated staff can develop customized projects, compact solutions and satisfy your taste in interior design trends by offering customizations in colours and materials.
We provide expert designers because we know how important a solution that adapts to your needs and your environment is.
At Garaventa Lift, our customers benefit from the industry's best depth of technical talent. Our network of top notch installation technicians ensures that your lift is installed with great care and attention to detail.
We do not allow installation by unauthorized technicians, even if they are licensed by local authorities for this kind of work. It is our aim to provide the finest customer service available in every market we serve.
Wheelchair lifts, Home Elevators and LULA Elevators are all manufactured to order. They are designed to fit the conditions on the job site and conform to specifications. This means that contractors wishing to include lifts and elevators on their projects should plan ahead. The following is intended as a rough estimate of typical lead times associated with the various stages of a lift or elevator project:
Newly installed Garaventa lifts are provided with warranty coverage for the replacement of parts and materials specified in our manufacturer's warranty documents. The warranty provided is not a preventative maintenance program or service coverage program.
A proper preventative maintenance program is required to maintain the equipment in proper and safe operating condition. Periodic, scheduled, preventative maintenance visits by factory trained licensed technicians are required to conduct necessary cleaning, lubricating, adjusting and minor repairs to ensure that your lift or elevator is kept in proper operating condition. Preventative maintenance will extend the life span of your equipment and minimize costly service work not covered by warranty or maintenance.
Should you have a need to enlist the services of a technician to repair your equipment, you can rest assured that there is an authorized Garaventa Lift technician serving your area.
Garaventa Lift technicians are trained specifically to diagnose and repair Garaventa Lifts and Elevators. Once they have demonstrated that they are proficient and have passed an in-depth final exam, they are certified to install, maintain and repair Garaventa Lifts and Elevators.
Lift and elevator technicians are also typically licensed to perform work on this type of equipment by the local authorities having jurisdiction. Normally, this is the state elevator inspection agency.
However, just because a technician is a licensed elevator technician does not mean that he or she is familiar with all types of lifts and elevators. It is strongly recommended that owners of Garaventa Lifts and Elevators use factory-trained and authorized Garaventa Lift technicians exclusively to perform repairs and maintenance.